This Payment Policy explains the terms and conditions regarding payments for products purchased through vyxalto.com from VYXALTO S.R.L. (“we”, “our”, or “us”). By placing an order, you agree to comply with the terms described in this policy.
Company Information
Company Name: VYXALTO S.R.L.
Website: vyxalto.com
Registered Address: Calea Mosilor 195, Bl. 1bis, Et. 5, Unit 15, Sector 2, 020000 Bucharest, Romania
Email: [email protected]
Phone: +40 725 920 755
Accepted Payment Methods
We accept the following payment methods for online purchases:
- Credit and debit cards (Visa, MasterCard, American Express)
- Bank transfers (SEPA payments for EU customers)
- Digital payment services such as PayPal and Stripe
- Other payment methods listed at checkout
Payment Terms
All payments must be made in full at the time of order unless otherwise agreed. Orders will not be processed or shipped until payment has been successfully received and confirmed.
Currency and Pricing
All prices are displayed in the currency specified on the website and include applicable taxes and VAT, unless stated otherwise. We reserve the right to update prices at any time, but the price at the time of order confirmation will apply.
Payment Security
We use secure payment gateways with encryption to protect your financial information. Your
payment details are never stored on our servers. Transactions are processed according to the
highest security standards.
Failed or Delayed Payments
In the event of a failed or delayed payment, we reserve the right to cancel the order or
postpone shipment until payment is successfully completed. You will be notified if there is
any issue with your payment.
Refunds and Chargebacks
Refunds are processed in accordance with our
Refund and Returns Policy. In case of disputes or
chargebacks, we reserve the right to provide all necessary documentation to the payment
provider to resolve the matter. Unauthorized chargebacks may result in legal action.
Invoice and Receipt
Upon successful payment, an invoice or receipt will be sent to the email address provided
during checkout. This document serves as proof of payment for your order.
Taxes and Duties
All prices include applicable VAT for EU customers. Any customs duties, import taxes, or
additional charges for international shipments outside the EU are the responsibility of the
customer.
Changes to Payment Policy
We reserve the right to update this Payment Policy at any time. Any changes will be posted on
this page and will take effect immediately upon publication.
Contact Us
For questions regarding payment methods, security, or issues with processing, please contact us:
Email: [email protected]
Phone: +40 725 920 755