Privacy Policy

This Privacy Policy explains how VYXALTO S.R.L. (“we”, “our”, or “us”) collects, uses, and protects personal data when you visit or use our website vyxalto.com. We are committed to protecting your privacy and handling your personal data in a transparent and secure manner, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We may collect and process the following types of personal data:

Contact information, such as name, email address, phone number, and delivery address
Order and transaction details related to purchases made through our online store
Technical data, including IP address, browser type, device information, and usage data
Communications you send to us via email, contact forms, or customer support channels

How We Use Your Information

We use personal data for the following purposes:

To process and fulfill orders, payments, and deliveries
To communicate with customers regarding orders, inquiries, and support requests
To improve our website, services, and overall user experience
To comply with legal obligations and prevent fraud or misuse of our services

Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

Your consent
The performance of a contract or steps taken prior to entering into a contract
Compliance with legal obligations
Our legitimate business interests, provided they do not override your fundamental rights

Data Sharing and Disclosure

We do not sell or rent personal data to third parties. Personal information may be shared only with trusted service providers involved in payment processing, logistics, website hosting, and technical support, solely to the extent necessary to perform their services.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, resolve disputes, and enforce our agreements.

Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is completely secure.

Your Rights

Under applicable data protection laws, you have the right to:

Access your personal data
Request correction or deletion of your data
Restrict or object to processing of your data
Request data portability
Withdraw consent at any time, where processing is based on consent

To exercise your rights, please contact us at [email protected].

Cookies

Our website may use cookies and similar technologies to enhance functionality, analyze usage, and improve user experience. You can manage or disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites and encourage you to review their privacy policies.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle personal data, please contact us:

Email: [email protected]
Phone: +40 725 920 755

Company Information